tart your first chapter of New Year in warm Athens! German Speakers Needed!

Teleperformance Greece

Név: Teleperformance Greece


Angol, Német
12-01-2018
Permanent
kód: TPDEC2017DE3
Greece, Athens
Competitive+Bonus+Benefits

Are you ready to start your career or boost it in a Global worldwide company? Are you fluent in German? Are you self-motivated, passionate and looking for a job that will give you great experience both on the personal and professional level? No previous experience required!
If the answer to those questions is YES then don’t hesitate in contacting us to join our wonderful team in Teleperformance Greece!
Teleperformance Greece won the “Best Place to work 2017”. An award that reflects the passion and the excitement of our employees. An award that is won by our people. Because our people are who got us to where we are today and for we are a people’s company.
What we offer you:
Excellent monthly salary (more than twice the average Greek salary)
International, multicultural modern working environment
Career development opportunities
Extra Payment for Overtime, Sundays and Greek Holidays (75 %)
Extra Payment for night shifts (25%)
Meal vouchers per month for a full year
Bonus for referring new colleagues
Monthly performance Bonus
300€ per month provided in tickets vouchers
Great relocation package: Airplane Tickets/ Transportation from Airport/ 2 Weeks Free Accommodation
Paid ticket home once every 6 months
VISA Support
Special Discounts &Offers for all employees
Paid training using the latest technology
Ongoing IT and Soft skills training provided by our specialists keeping you updated
2 Extra salaries per year ( Christmas / Easter- Summer)
On-site canteen
Casual dress code
In-House doctor and examination center
Free Greek courses
Employee Relations team to help new hires integrate in the Greek lifestyle and culture
Interactive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc

Your role as German speaking Advisor:
We are looking for candidates who can interact with others effectively and be comfortable with phone support and customer care. The ideal applicant should have strong technical skills, great motivation, interest in new technologies, fluency in German & should be willing to relocate to Athens, Greece.

Receiving Inbound calls, e-mails and Chats from existing consumers requiring product support.
Maintaining, analyzing, troubleshooting and attempting repair of all products.
Investigating errors and problems; performing root cause analysis in effort to provide permanent resolutions.
Ensuring that call returns to clients are completed in a timely fashion (per commitments) and consumer issues are resolved.
Communicating clearly and gently with all consumers
Managing effectively length of calls ensuring minimum consumer inconvenience.

Prerequisites
Fluent in English and German(written + verbal)
Strong communication, phone and soft skills.
Strong tech skills and familiarity with new technologies and smartphones.
Ability to handle demanding clients and stressful situations
Willingness to work in a fast paced environment
Effective listening skills
Knowledge Retention + Attention to Detail

You may send your CV via mail at “apply_cv@gr.teleperformance.com” or upload it directly in our database “https://careers.teleperformance.gr/en-US/search”
For more information please contact us via: https://www.facebook.com/tpjobgreece/?fref=ts

Learn more about our multicultural TP Greece family:
https://www.teleperformance.com/en-us/greece/about-us
https://www.youtube.com/watch?v=ig48npam8aM&t=10s
https://www.facebook.com/TeleperformanceGreece/
https://www.youtube.com/watch?v=LxnhjaO_TCM
https://www.youtube.com/watch?v=J0T8oN2E3hU
https://www.youtube.com/watch?v=yAMJsWmzuv8&t=7s
https://www.youtube.com/watch?v=0N4xIPo4Ewo

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