Vissza a kereséshez.CPL Hungary - Russian and Ukrainian Speaking Customer Support Specialist (First Level)
| Foglalkoztatási típus: | Temporary |
| Hely: | Hungary, Budapest |
| Fizetés: | competitiv |
| Idegennyelvek: | Angol, Orosz, Ukrán |
| Kötelező nyelvek: | 3 |
Our prestigious multinational IT service provider client is looking for:
Russian and Ukrainian Speaking Customer Support Specialist
(First Level)
The objective of the Customer Support Specialist is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.
Tasks:
• Answer contacts promptly and professionally (handle incoming e-mails and calls)
• Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
• Log/Validate all contacts Call Handling Database
• Manage end to end all calls logged, providing regular updates to customers on call status
• May involve use of problem management database and help desk systems
• Provide support to multiple desk
• Attending on internal trainings
Requirements:
• Fluent in Russian and Ukrainian language
• Strong medium knowledge of English language is a must for internal communication
• Strong user-level IT skills
• Good communication and problem-solving skills
• Customer orientated
• Dynamic, open personality
Our offer:
• Working in an international, young and dynamic team
• Opportunity to develop your professional skills in a multinational company
• Competitive market rate salary and benefits
• Relocation package for foreigners
Location:
Budapest/Hungary
Russian and Ukrainian Speaking Customer Support Specialist
(First Level)
The objective of the Customer Support Specialist is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.
Tasks:
• Answer contacts promptly and professionally (handle incoming e-mails and calls)
• Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
• Log/Validate all contacts Call Handling Database
• Manage end to end all calls logged, providing regular updates to customers on call status
• May involve use of problem management database and help desk systems
• Provide support to multiple desk
• Attending on internal trainings
Requirements:
• Fluent in Russian and Ukrainian language
• Strong medium knowledge of English language is a must for internal communication
• Strong user-level IT skills
• Good communication and problem-solving skills
• Customer orientated
• Dynamic, open personality
Our offer:
• Working in an international, young and dynamic team
• Opportunity to develop your professional skills in a multinational company
• Competitive market rate salary and benefits
• Relocation package for foreigners
Location:
Budapest/Hungary
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
