Vissza a kereséshez.CPL Hungary - Dutch Speaking Customer Support Representative
| Foglalkoztatási típus: | Temporary |
| Hely: | Pest, Hungary, Budapest |
| Fizetés: | competitive |
| Idegennyelvek: | Angol, Holland |
| Kötelező nyelvek: | 2 |
Our prestigious multinational IT service provider client is looking for:
Dutch Speaking Customer Support Representative
(First Level)
The objective of the Customer Support Representative is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.
Tasks:
• Answer contacts promptly and professionally
• Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
• Log/Validate all contacts Call Handling Database
• Manage end to end all calls logged, providing regular updates to customers on call status
• May involve use of problem management database and help desk systems
• Provide support to multiple desk
• Attending on internal trainings
Requirements:
• Fluent in Dutch
• Medium knowledge of English language is a must for internal communication
• Strong user-level IT skills (MS Office; Windows 7, Windows XP, 2000; printer hardware, Local Area Networking)
• Good communication and problem-solving skills
• Customer orientated, enthusiastic
• Dynamic, open personality
Our offer:
• Working in an international, and dynamic team
• Opportunity to develop your professional skills
• Competitive salary
Sector(s):
• Ügyfélszolgálat / Ügyfélkapcsolat
• Ügyfélszolgálat
• IT / Telekommunikáció
• IT support / Helpdesk
Location:
Budapest
Dutch Speaking Customer Support Representative
(First Level)
The objective of the Customer Support Representative is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.
Tasks:
• Answer contacts promptly and professionally
• Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
• Log/Validate all contacts Call Handling Database
• Manage end to end all calls logged, providing regular updates to customers on call status
• May involve use of problem management database and help desk systems
• Provide support to multiple desk
• Attending on internal trainings
Requirements:
• Fluent in Dutch
• Medium knowledge of English language is a must for internal communication
• Strong user-level IT skills (MS Office; Windows 7, Windows XP, 2000; printer hardware, Local Area Networking)
• Good communication and problem-solving skills
• Customer orientated, enthusiastic
• Dynamic, open personality
Our offer:
• Working in an international, and dynamic team
• Opportunity to develop your professional skills
• Competitive salary
Sector(s):
• Ügyfélszolgálat / Ügyfélkapcsolat
• Ügyfélszolgálat
• IT / Telekommunikáció
• IT support / Helpdesk
Location:
Budapest
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
