Vissza a kereséshez.CPL Hungary - Portuguese Speaking Customer Support Representative (First Level)
| Foglalkoztatási típus: | Temporary |
| Hely: | Miskolc - Borsod-Abauj-Zemplen, Hungary |
| Fizetés: | competitive |
| Idegennyelvek: | Angol, Portugál |
| Kötelező nyelvek: | 2 |
Our prestigious multinational IT service provider client is looking for:
Portuguese Speaking Customer Support Representative (First Level)
The objective of the Customer Support Representative is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.
Tasks:
• Answer contacts promptly and professionally
• Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
• Log/Validate all contacts Call Handling Database
• Manage end to end all calls logged, providing regular updates to customers on call status
• May involve use of problem management database and help desk systems
• Provide support to multiple desk
• Attending on internal trainings
Requirements:
• Fluent in Portuguese
• Strong medium knowledge of English language is a must for internal communication
• User-level IT skills
• Good communication and problem-solving skills
• Customer orientated
• Open personality
Our offer:
• Working in an international, young and dynamic team
• Opportunity to develop your professional skills in a multinational company
• Competitive salary and benefits
• Relocation package for foreigners
Location:
Miskolc
Portuguese Speaking Customer Support Representative (First Level)
The objective of the Customer Support Representative is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.
Tasks:
• Answer contacts promptly and professionally
• Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
• Log/Validate all contacts Call Handling Database
• Manage end to end all calls logged, providing regular updates to customers on call status
• May involve use of problem management database and help desk systems
• Provide support to multiple desk
• Attending on internal trainings
Requirements:
• Fluent in Portuguese
• Strong medium knowledge of English language is a must for internal communication
• User-level IT skills
• Good communication and problem-solving skills
• Customer orientated
• Open personality
Our offer:
• Working in an international, young and dynamic team
• Opportunity to develop your professional skills in a multinational company
• Competitive salary and benefits
• Relocation package for foreigners
Location:
Miskolc
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
