Vissza a kereséshez.Hays Hungary - Bilingual IT Service Desk Analyst
| Foglalkoztatási típus: | Permanent |
| Hely: | Budapest - Pest, Hungary |
| Fizetés: | Market rate |
| Idegennyelvek: | Holland, Olasz, Spanyol |
| Kötelező nyelvek: | 1 |
Are you looking for a challenging new opportunity? If you are a fresh graduate or you have experience in customer service or IT Help desk roles as well as fluent Italian or Spanish or Dutch and high level of English this could be the perfect position for you.
On behalf of our Client, who is operating a Global Delivery Center in Budapest, we are looking for talents who will join their dynamically growing team.
Responsibilities:
* Handle and document all incoming requests or incidents within the contractually agreed time frames
* Provide technical assistance to user via phone or email
* Follow up on existing tickets and escalate unresolved cases to relevant support teams
* Manage personal and team backlog
In accordance with attracting the very best people, candidates have good knowledge of MS office, good customer service skills. The ideal candidate will have strong problem solving skills, has good customer service skills, and FLUENT in SPANISH or ITALIAN or DUTCH languages and high level of ENGLISH language knowledge.
This is an exciting opportunity and will suit applicants who want to be a part of a busy, dynamic and vibrant team. Our client offers an attractive compensation package, fast promotions and career opportunities.
If this role isn’t for you, email your updated CV to us to find out about other positions we are currently recruiting for!
On behalf of our Client, who is operating a Global Delivery Center in Budapest, we are looking for talents who will join their dynamically growing team.
Responsibilities:
* Handle and document all incoming requests or incidents within the contractually agreed time frames
* Provide technical assistance to user via phone or email
* Follow up on existing tickets and escalate unresolved cases to relevant support teams
* Manage personal and team backlog
In accordance with attracting the very best people, candidates have good knowledge of MS office, good customer service skills. The ideal candidate will have strong problem solving skills, has good customer service skills, and FLUENT in SPANISH or ITALIAN or DUTCH languages and high level of ENGLISH language knowledge.
This is an exciting opportunity and will suit applicants who want to be a part of a busy, dynamic and vibrant team. Our client offers an attractive compensation package, fast promotions and career opportunities.
If this role isn’t for you, email your updated CV to us to find out about other positions we are currently recruiting for!
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