Concentrix - Ukrainian Sales Agents - Debrecen

Foglalkoztatási típus: Permanent
Hely: Debrecen - Hajdu-Bihar, Hungary, Debrecen
Fizetés: Competitive
Név: Concentrix
Közzététel: 07-01-2011
kód: OPOUkDe
Idegennyelvek:
Ukrán
Kötelező nyelvek: 0

Our History……

gem is a privately owned Outsourced Contact Centre based in Belfast City Centre, Northern Ireland. gem operates across 4 sites; 2 in Belfast (5mins walking distance), one in London and a recently opened centre in Debrecen, Hungary. Our teams work across different global clients such as MSN, Cisco, Clearwire, King.com and Electronic Arts.
Approximately 80% of our staff are multilingual agents and we support over 29 languages.

Our Culture……
Our culture is reflected in our policy to recruit people primarily on attitude and build the skills required for the job.

All ‘gemmers’ are challenged to exceed the parameters of their day to day job by helping us and our clients exceed customer expectations

To do this we need people with the right attitude, the right skills – we provide award winning training

Life at gem……
When you take up a job at gem, you can expect to work as part of a team.

We believe it is important to bring out the best in all of our staff so you will face exciting challenges in all aspects of your work.

As a team member you will play an important role in our development and in helping our clients achieve their goals. We also acknowledge the importance of having fun and fulfillment from your work.

The key role of our client outbound team is to generate high quality commercial sales leads, which in turn will create an opportunity for our client or an official client re-seller to generate revenue through selling one or more client products. Due to the sheer volume and quality of leads that we can generate we have proven ourselves to be a key component in our client's commercial model.

As an agent representing our client your main aim is to build relationships with existing and future companies, as well as the client. The work will consists mainly of outbound cold calling, with some inbound calls and reporting/administrative tasks.



SKILL SET –
• Fluent language skills in Czech with English
• Self-motivated – high personal drive to succeed, interest in self-training/development.
• Sales orientated – ability to assess customer’s needs and capture leads.
• Strong communication skills, both verbally and written.
• Ability to learn about new products during training – self education.
• Previous experience in IT.
• Ability to meet strict deadlines and targets.
• Ability to deal with rejection.
• Drive and determination to succeed and grow with the business.