Vissza a kereséshez.CPL Hungary - French / Russian / Polish / German / Spanish Speaking Customer Support Representative
| Foglalkoztatási típus: | Permanent |
| Hely: | Budapest - Pest, Hungary |
| Fizetés: | competitive |
| Idegennyelvek: | Angol, Francia, Német, Orosz, Spanyol, Lengyel |
| Kötelező nyelvek: | 2 |
Our prestigious multinational IT service provider client is looking for:
French / Russian / Polish / German / Spanish
Speaking Customer Support Representative
(First Level)
The objective of the Customer Support Representative is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.
Tasks:
- Answer contacts promptly and professionally
- Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
- Log/Validate all contacts Call Handling Database
- Manage end to end all calls logged, providing regular updates to customers on call status
- May involve use of problem management database and help desk systems
- Provide support to multiple desk
- Attending on internal trainings
Requirements:
- Fluent in French / Russian / Polish / German / Spanish
- Strong medium knowledge of English language is a must for internal communication
- User-level IT skills
- Good communication and problem-solving skills
- Customer orientated
French / Russian / Polish / German / Spanish
Speaking Customer Support Representative
(First Level)
The objective of the Customer Support Representative is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.
Tasks:
- Answer contacts promptly and professionally
- Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
- Log/Validate all contacts Call Handling Database
- Manage end to end all calls logged, providing regular updates to customers on call status
- May involve use of problem management database and help desk systems
- Provide support to multiple desk
- Attending on internal trainings
Requirements:
- Fluent in French / Russian / Polish / German / Spanish
- Strong medium knowledge of English language is a must for internal communication
- User-level IT skills
- Good communication and problem-solving skills
- Customer orientated
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
