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FRENCH SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE

Title: FRENCH SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE
Fizetés: negotiation
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Francia
Meghirdetve: %DÁTUM%

Description:
Are you fluent in English and French?
Do you have 1-2 years working experience?
Are you looking for new challenges?

We offer great job opportunity as

FRENCH SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE

Tender Supports Specialists provide bid management, proposal development, Solution Design & Delivery process transaction execution services to any business-approved opportunity supported by the Sales Transaction Hub, supports the assigned Bid Manager in the performance of all recognized bid and/or proposal management activities.

Tasks

• Engage either on a set of specialized requests or a set of tasks for an end-to-end bid or proposal
• Contract preparation process support
• Work as a trusted peer with the bid manager and proposal development support team to meet client deadlines with high quality deliverables
• Providing assistance and/or executing pricing and/or Quality Assurance processes
• Pricing process and support by brand
• Perform required tasks, or provide pre-sale support as indicated by the Bid Manager
• Organizing, initiating, managing and tracking deal-related activities

Requirements

• Fluency in English and French is a must
• The position is entry-level, 1-2 years working experience is required
• College or university degree (or current studies)
• Ability to follow the proposal methodology
• Teaming skills, team worker attitude
• Communication and negotiation skills
• Ability to work in a multi-lingual / cultural environment
• Good problem solving skills

To apply

• E-mail: ssc_hu@adecco.hu
• Telephone: 061 3542160
• URL: http://www.adecco.hu
• FOR APPLYING PLEASE WRITE THE TITLE OF THE POSITION INTO THE SUBJECT OF THE EMAIL

Location

• Budapest

TENDER SUPPORT SPECIALIST – BACK OFFICE (NORDIC SPEAKER)

Title: TENDER SUPPORT SPECIALIST – BACK OFFICE (NORDIC SPEAKER)
Fizetés: negotiation
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Dán, Finn, Norvég, Svéd
Meghirdetve: %DÁTUM%

Description:
Are you fluent in English and Danish / Finnish / Swedish / Norwegian?
Do you have 1-2 years working experience?
Are you looking for new challenges?

We offer great job opportunity as

TENDER SUPPORT SPECIALIST – BACK OFFICE (NORDIC SPEAKER)

Tender Supports Specialists provide bid management, proposal development, Solution Design & Delivery process transaction execution services to any business-approved opportunity supported by the Sales Transaction Hub, supports the assigned Bid Manager in the performance of all recognized bid and/or proposal management activities.

Tasks

• Engage either on a set of specialized requests or a set of tasks for an end-to-end bid or proposal
• Contract preparation process support
• Work as a trusted peer with the bid manager and proposal development support team to meet client deadlines with high quality deliverables
• Providing assistance and/or executing pricing and/or Quality Assurance processes
• Pricing process and support by brand
• Perform required tasks, or provide pre-sale support as indicated by the Bid Manager
• Organizing, initiating, managing and tracking deal-related activities

Requirements

• Fluency in English and Danish / Finnish / Swedish / Norwegian is a must
• The position is entry-level, 1-2 years working experience is required
• College or university degree (or current studies)
• Ability to follow the proposal methodology
• Teaming skills, team worker attitude
• Communication and negotiation skills
• Ability to work in a multi-lingual / cultural environment
• Good problem solving skills

To apply

• E-mail: ssc_hu@adecco.hu
• Telephone: 061 3542160
• URL: http://www.adecco.hu
• FOR APPLYING PLEASE WRITE THE TITLE OF THE POSITION INTO THE SUBJECT OF THE EMAIL

Location

• Budapest

Project Manager Energy - Experience in Frame 6B - 9E

Title: Project Manager Energy - Experience in Frame 6B - 9E
Fizetés: To negotiate
Hely: Hungary
Idegennyelvek: Angol
Meghirdetve: %DÁTUM%

Description:
Job Description
Technical Project Manager (m/f)

Description:

Contribute your technical and product development expertise to field service team which focuses on the 50Hz international market.

• Actively support the Sales Manager during tendering with technical advice as well as schedule and budget analyses
• Assist the Project Manager in inspection and overhaul processes
• Provide technical support to the site team during the project phase
• Participate in the development and implementation of the business unit strategy
• Prepare standard and project-specific site documentation

Qualifications:

• Engineering degree in a relevant discipline
• About 3 years of site experience in mechanical supervision on Frame 6B and 9E gas turbines
• Experience in project management desirable
• Good product knowledge combined with OEM GT field service training program or equivalent
• Familiarity with MS Office, MS Project, SAP and PDM advantageous
• Fluency in spoken and written English to understand technical requirements
• Good organizational skills and an autonomous working style
• Team player and efficient problem-solver with excellent communication and presentation skills
• Entrepreneurial spirit
• Willingness to travel

Please sned your CV to Jean de La Fournière at jean@approachpeople.com

RUSSIAN or UKRAINIAN SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE

Title: RUSSIAN or UKRAINIAN SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE
Fizetés: negotiation
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Orosz, Ukrán
Meghirdetve: %DÁTUM%

Description:
Are you fluent in English and Russian or Ukrainian?
Do you have 1-2 years working experience?
Are you looking for new challenges?

We offer great job opportunity as

RUSSIAN or UKRAINIAN SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE

Tender Supports Specialists provide bid management, proposal development, Solution Design & Delivery process transaction execution services to any business-approved opportunity supported by the Sales Transaction Hub, supports the assigned Bid Manager in the performance of all recognized bid and/or proposal management activities.

Tasks

• Engage either on a set of specialized requests or a set of tasks for an end-to-end bid or proposal
• Contract preparation process support
• Work as a trusted peer with the bid manager and proposal development support team to meet client deadlines with high quality deliverables
• Providing assistance and/or executing pricing and/or Quality Assurance processes
• Pricing process and support by brand
• Perform required tasks, or provide pre-sale support as indicated by the Bid Manager
• Organizing, initiating, managing and tracking deal-related activities

Requirements

• Fluency in English and Russian or Ukrainian is a must
• The position is entry-level, 1-2 years working experience is required
• College or university degree (or current studies)
• Ability to follow the proposal methodology
• Teaming skills, team worker attitude
• Communication and negotiation skills
• Ability to work in a multi-lingual / cultural environment
• Good problem solving skills

To apply

• E-mail: ssc_hu@adecco.hu
• Telephone: 061 3542160
• URL: http://www.adecco.hu
• FOR APPLYING PLEASE WRITE THE TITLE OF THE POSITION INTO THE SUBJECT OF THE EMAIL

Location

• Budapest

HEBREW SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE

Title: HEBREW SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE
Fizetés: negotiation
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Héber
Meghirdetve: %DÁTUM%

Description:
Are you fluent in English and Hebrew?
Do you have 1-2 years working experience?
Are you looking for new challenges?

We offer great job opportunity as

HEBREW SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE

Tender Supports Specialists provide bid management, proposal development, Solution Design & Delivery process transaction execution services to any business-approved opportunity supported by the Sales Transaction Hub, supports the assigned Bid Manager in the performance of all recognized bid and/or proposal management activities.

Tasks

• Engage either on a set of specialized requests or a set of tasks for an end-to-end bid or proposal
• Contract preparation process support
• Work as a trusted peer with the bid manager and proposal development support team to meet client deadlines with high quality deliverables
• Providing assistance and/or executing pricing and/or Quality Assurance processes
• Pricing process and support by brand
• Perform required tasks, or provide pre-sale support as indicated by the Bid Manager
• Organizing, initiating, managing and tracking deal-related activities

Requirements

• Fluency in English and Hebrew is a must
• The position is entry-level, 1-2 years working experience is required
• College or university degree (or current studies)
• Ability to follow the proposal methodology
• Teaming skills, team worker attitude
• Communication and negotiation skills
• Ability to work in a multi-lingual / cultural environment
• Good problem solving skills

To apply

• E-mail: ssc_hu@adecco.hu
• Telephone: 061 3542160
• URL: http://www.adecco.hu
• FOR APPLYING PLEASE WRITE THE TITLE OF THE POSITION INTO THE SUBJECT OF THE EMAIL

Location

• Budapest

BULGARIAN / ROMANIAN / SLOVENIAN SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE

Title: BULGARIAN / ROMANIAN / SLOVENIAN SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE
Fizetés: negotiation
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Bolgár, Román, Szlovén
Meghirdetve: %DÁTUM%

Description:
Are you fluent in English and Bulgarian / Romanian / Slovenian?
Do you have 1-2 years working experience?
Are you looking for new challenges?

We offer great job opportunity as

BULGARIAN / ROMANIAN / SLOVENIAN SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE

Tender Supports Specialists provide bid management, proposal development, Solution Design & Delivery process transaction execution services to any business-approved opportunity supported by the Sales Transaction Hub, supports the assigned Bid Manager in the performance of all recognized bid and/or proposal management activities.

Tasks

• Engage either on a set of specialized requests or a set of tasks for an end-to-end bid or proposal
• Contract preparation process support
• Work as a trusted peer with the bid manager and proposal development support team to meet client deadlines with high quality deliverables
• Providing assistance and/or executing pricing and/or Quality Assurance processes
• Pricing process and support by brand
• Perform required tasks, or provide pre-sale support as indicated by the Bid Manager
• Organizing, initiating, managing and tracking deal-related activities

Requirements

• Fluency in English and Bulgarian / Romanian / Slovenian is a must
• The position is entry-level, 1-2 years working experience is required
• College or university degree (or current studies)
• Ability to follow the proposal methodology
• Teaming skills, team worker attitude
• Communication and negotiation skills
• Ability to work in a multi-lingual / cultural environment
• Good problem solving skills

To apply

• E-mail: ssc_hu@adecco.hu
• Telephone: 061 3542160
• URL: http://www.adecco.hu
• FOR APPLYING PLEASE WRITE THE TITLE OF THE POSITION INTO THE SUBJECT OF THE EMAIL

Location

• Budapest

DUTCH SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE

Title: DUTCH SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE
Fizetés: negotiation
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Holland
Meghirdetve: %DÁTUM%

Description:
Are you fluent in English and Dutch?
Do you have 1-2 years working experience?
Are you looking for new challenges?

We offer great job opportunity as

DUTCH SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE

Tender Supports Specialists provide bid management, proposal development, Solution Design & Delivery process transaction execution services to any business-approved opportunity supported by the Sales Transaction Hub, supports the assigned Bid Manager in the performance of all recognized bid and/or proposal management activities.

Tasks

• Engage either on a set of specialized requests or a set of tasks for an end-to-end bid or proposal
• Contract preparation process support
• Work as a trusted peer with the bid manager and proposal development support team to meet client deadlines with high quality deliverables
• Providing assistance and/or executing pricing and/or Quality Assurance processes
• Pricing process and support by brand
• Perform required tasks, or provide pre-sale support as indicated by the Bid Manager
• Organizing, initiating, managing and tracking deal-related activities

Requirements

• Fluency in English and Dutch is a must
• The position is entry-level, 1-2 years working experience is required
• College or university degree (or current studies)
• Ability to follow the proposal methodology
• Teaming skills, team worker attitude
• Communication and negotiation skills
• Ability to work in a multi-lingual / cultural environment
• Good problem solving skills

To apply

• E-mail: ssc_hu@adecco.hu
• Telephone: 061 3542160
• URL: http://www.adecco.hu
• FOR APPLYING PLEASE WRITE THE TITLE OF THE POSITION INTO THE SUBJECT OF THE EMAIL

Location

• Budapest

Sales Representative with Hungarian & Romanian

Title: Sales Representative with Hungarian & Romanian
Fizetés: Competitive
Hely: Hungary
Idegennyelvek: Angol, Magyar, Román
Meghirdetve: %DÁTUM%

Description:
We are currently seeking a results driven, focused and self-motivated individual for a Sales Representative role on behalf of our client, a global provider of packaging solutions.

The successful candidate will have a sales and B2B account management background, be IT literate and able to work autonomously and on their own initiative, as the major portion of this role will be based out in the field (Home Office).

Main duties:
• Identify new potential target markets and prospective clients
• Actively network for new business opportunities
• Develop customer portfolio through a proactive sales/service relationship
• Developed awareness of the customer's needs and maintain relationship with the key clients
• Understand and fulfil key clients’ requirements and initiatives
• Negotiate contract conditions
• Develop a thorough knowledge of the market sector (in the region and globally)

Person specification:
• A proven track record of sales and B2B account management background
• Ability to quickly understand clients needs and provide suitable solutions
• Experience in the packaging industry will be an asset but not necessary
• Flexibile to incorporate European travel into their daily role where necessary
• Able to work autonomously and proactively
• Fluent English skills
• Fluent Hungarian
•
Starting salary negotiable depending on experience and a commission structure will be put in place. A company car, laptop and phone will be provided.

SPANISH SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE

Title: SPANISH SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE
Fizetés: negotiation
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Spanyol
Meghirdetve: %DÁTUM%

Description:
Are you fluent in English and Spanish?
Do you have 1-2 years working experience?
Are you looking for new challenges?

We offer great job opportunity as

SPANISH SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE

Tender Supports Specialists provide bid management, proposal development, Solution Design & Delivery process transaction execution services to any business-approved opportunity supported by the Sales Transaction Hub, supports the assigned Bid Manager in the performance of all recognized bid and/or proposal management activities.

Tasks

• Engage either on a set of specialized requests or a set of tasks for an end-to-end bid or proposal
• Contract preparation process support
• Work as a trusted peer with the bid manager and proposal development support team to meet client deadlines with high quality deliverables
• Providing assistance and/or executing pricing and/or Quality Assurance processes
• Pricing process and support by brand
• Perform required tasks, or provide pre-sale support as indicated by the Bid Manager
• Organizing, initiating, managing and tracking deal-related activities

Requirements

• Fluency in English and Spanish is a must
• The position is entry-level, 1-2 years working experience is required
• College or university degree (or current studies)
• Ability to follow the proposal methodology
• Teaming skills, team worker attitude
• Communication and negotiation skills
• Ability to work in a multi-lingual / cultural environment
• Good problem solving skills

To apply

• E-mail: ssc_hu@adecco.hu
• Telephone: 061 3542160
• URL: http://www.adecco.hu
• FOR APPLYING PLEASE WRITE THE TITLE OF THE POSITION INTO THE SUBJECT OF THE EMAIL

Location

• Budapest

PORTUGUESE SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE

Title: PORTUGUESE SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE
Fizetés: negotiation
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Portugál
Meghirdetve: %DÁTUM%

Description:
Are you fluent in English and Portuguese?
Do you have 1-2 years working experience?
Are you looking for new challenges?

We offer great job opportunity as

PORTUGUESE SPEAKING TENDER SUPPORT SPECIALIST – BACK OFFICE

Tender Supports Specialists provide bid management, proposal development, Solution Design & Delivery process transaction execution services to any business-approved opportunity supported by the Sales Transaction Hub, supports the assigned Bid Manager in the performance of all recognized bid and/or proposal management activities.

Tasks

• Engage either on a set of specialized requests or a set of tasks for an end-to-end bid or proposal
• Contract preparation process support
• Work as a trusted peer with the bid manager and proposal development support team to meet client deadlines with high quality deliverables
• Providing assistance and/or executing pricing and/or Quality Assurance processes
• Pricing process and support by brand
• Perform required tasks, or provide pre-sale support as indicated by the Bid Manager
• Organizing, initiating, managing and tracking deal-related activities

Requirements

• Fluency in English and Portuguese is a must
• The position is entry-level, 1-2 years working experience is required
• College or university degree (or current studies)
• Ability to follow the proposal methodology
• Teaming skills, team worker attitude
• Communication and negotiation skills
• Ability to work in a multi-lingual / cultural environment
• Good problem solving skills

To apply

• E-mail: ssc_hu@adecco.hu
• Telephone: 061 3542160
• URL: http://www.adecco.hu
• FOR APPLYING PLEASE WRITE THE TITLE OF THE POSITION INTO THE SUBJECT OF THE EMAIL

Location

• Budapest

Greek Speaking Customer Support Specialist

Title: Greek Speaking Customer Support Specialist
Fizetés: 10000
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Görög
Meghirdetve: %DÁTUM%

Description:
Our prestigious multinational IT service provider client is looking for:

Greek Speaking Customer Support Specialist
(First Level)

The objective of the Customer Support Specialist is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.

Tasks:

• Answer contacts promptly and professionally (handle incoming e-mails and calls)
• Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
• Log/Validate all contacts Call Handling Database
• Manage end to end all calls logged, providing regular updates to customers on call status
• May involve use of problem management database and help desk systems
• Provide support to multiple desk
• Attending on internal trainings
Requirements:

• Fluent in Greek language
• Strong medium knowledge of English language is a must for internal communication
• Strong user-level IT skills
• Good communication and problem-solving skills
• Customer orientated
• Dynamic, open personality
Our offer:

• Working in an international, young and dynamic team
• Opportunity to develop your professional skills in a multinational company
• Competitive market rate salary and benefits
• Relocation package for foreigners

Location:

Budapest/Hungary

Romanian speaking Customer Support Specialist

Title: Romanian speaking Customer Support Specialist
Fizetés: competitive
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Román
Meghirdetve: %DÁTUM%

Description:
Romanian speaking Customer Support Specialist

The objective of the Technical Support Analyst is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.

Tasks:

Answer contacts promptly and professionally
Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
Log/Validate all contacts Call Handling Database
Manage end to end all calls logged, providing regular updates to customers on call status
Pro-actively seek support from escalation team via.
Provide support to multiple desk

Requirements:

Fluent in Romanian in English
Strong user-level IT skills (MS Office; Windows 7, Windows XP, 2000; printer hardware, Local Area Networking)
Good communication and problem-solving skills
Customer orientated, enthusiastic
Dynamic, open personality

German and English speaking 2nd level Customer Support Specialist

Title: German and English speaking 2nd level Customer Support Specialist
Fizetés: competitive
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Német
Meghirdetve: %DÁTUM%

Description:
Our prestigious multinational IT service provider client is looking for:

German and English speaking 2nd level Customer Support Specialist

Tasks:

- Answer contacts promptly and professionally
- Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
- Log/Validate all contacts Call Handling Database
- Manage end to end all calls logged, providing regular updates to customers on call status
- Pro-actively seek support from escalation team via.
- May involve use of problem management database and help desk systems
- Attending on internal trainings

Requirements:

- Fluent in German
- Medium knowledge of English language
- Strong user-level IT skills (MS Office; Windows 7, Windows XP, 2000; printer hardware, Local Area Networking)
- IT college degree preferrred
- Good communication and problem-solving skills
- Customer orientated, enthusiastic

German and English speaking 2nd level Customer Support Specialist

Title: German and English speaking 2nd level Customer Support Specialist
Fizetés: competitive
Hely: Vas, Hungary
Idegennyelvek: Angol, Német
Meghirdetve: %DÁTUM%

Description:
Our prestigious multinational IT service provider client is looking for:

German and English speaking 2nd level Customer Support Specialist

Tasks:

- Answer contacts promptly and professionally
- Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
- Log/Validate all contacts Call Handling Database
- Manage end to end all calls logged, providing regular updates to customers on call status
- Pro-actively seek support from escalation team via.
- May involve use of problem management database and help desk systems
- Attending on internal trainings

Requirements:

- Fluent in German
- Medium knowledge of English language
- Strong user-level IT skills (MS Office; Windows 7, Windows XP, 2000; printer hardware, Local Area Networking)
- IT college degree preferred
- Good communication and problem-solving skills
- Customer orientated, enthusiastic
- Dynamic, open person

Polish speaking Customer Support Specialist

Title: Polish speaking Customer Support Specialist
Fizetés: competitive
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Lengyel
Meghirdetve: %DÁTUM%

Description:
Our multinational IT service provider client is looking for:

Polish speaking Customer Support Specialist

The objective of the Technical Support Analyst is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.

Tasks:

- Answer contacts promptly and professionally
- Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
- Log/Validate all contacts Call Handling Database
- Manage end to end all calls logged, providing regular updates to customers on call status
- Pro-actively seek support from escalation team via.
- Provide support to multiple desk

Requirements:

- Fluent in Polish AND in English
- Strong user-level IT skills (MS Office; Windows 7, Windows XP, 2000; printer hardware, Local Area Networking)
- Good communication and problem-solving skills
- Customer orientated, enthusiastic
- Dynamic, open personality

Deutschprachige Kundendienstmitarbeiter/in

Title: Deutschprachige Kundendienstmitarbeiter/in
Fizetés: competitive
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Német
Meghirdetve: %DÁTUM%

Description:

Für unseren internationalen Partner in der Automobilindustrie suchen wir einen Mitarbeiter mit
fließenden Deutschkenntnissen auf die folgende Position

Deutschsprachige Kundendienstmitarbeiter in

Ihre Aufgaben:
• Täglicher Kontakt mit den Endverbrauchern und Partnern
• Lösungen von Problemen Problemlösung (Garantieanfragen, finanzielle Anrufen)
• Einkommende Anrufe, E-mailen fassen, registrieren in dem System
• Tägliche Kommunikation mit Kunden via Telefon und E-mail
• Kundenbeschwerden behandeln, lösen
• Kundenbefriedigkeit erhöhen
• Teilnehmen an Trainingen

Voraussetzungen:
• In der Nähe der Muttersprache Deutschkenntnisse sowohl in Schrift als auch wörtlich/
• Verhandlungssichere Kenntnisse in Deutsch
• Grundkenntnisse in Englisch
• Ausgeprägte Kommunikationsfähigkeit
• Kundenfreundliches und -orientiertes Auftreten
• Gute Problemlösungsfähigkeit
• Führerschein
• Sicherer Umgang mit dem PC
Vorteile:
• Erfahrung in der Automobilbranche
• Erfahrung in einem Call Center ist wünschenswert
• Interesse für die Automobilbranche
Wir bieten Ihnen:
• Möglichkeit für die tägliche Benutzung der deutschen Sprache
• Anspruchsvolle Aufgaben in einem dynamischen Team
• Freundliche und jugendliche Atmosphäre
• Weiterentwicklungsmöglichkeiten
• Kalkulierbare Arbeitszeite

Standort:
Budapest XIII

Dutch Speaking Customer Support Representative

Title: Dutch Speaking Customer Support Representative
Fizetés: competitive
Hely: Pest, Hungary
Idegennyelvek: Angol, Holland
Meghirdetve: %DÁTUM%

Description:
Our prestigious multinational IT service provider client is looking for:

Dutch Speaking Customer Support Representative
(First Level)

The objective of the Customer Support Representative is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.

Tasks:
• Answer contacts promptly and professionally
• Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
• Log/Validate all contacts Call Handling Database
• Manage end to end all calls logged, providing regular updates to customers on call status
• May involve use of problem management database and help desk systems
• Provide support to multiple desk
• Attending on internal trainings
Requirements:
• Fluent in Dutch
• Medium knowledge of English language is a must for internal communication
• Strong user-level IT skills (MS Office; Windows 7, Windows XP, 2000; printer hardware, Local Area Networking)
• Good communication and problem-solving skills
• Customer orientated, enthusiastic
• Dynamic, open personality
Our offer:
• Working in an international, and dynamic team
• Opportunity to develop your professional skills
• Competitive salary
Sector(s):
• Ügyfélszolgálat / Ügyfélkapcsolat
• Ügyfélszolgálat
• IT / Telekommunikáció
• IT support / Helpdesk
Location:
Budapest

Hungarian Speaking Data Analyst - Pricing Contributions

Title: Hungarian Speaking Data Analyst - Pricing Contributions
Fizetés: Negotiable
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Magyar
Meghirdetve: %DÁTUM%

Description:
The Role

We are seeking articulate, highly motivated, detail oriented people to join the Content Acquisition team in Budapest. The team is responsible for the integration and maintenance of inbound pricing data and research to ensure that the information is fast, reliable, and accessible across the Bloomberg platform.

Your work will provide our customers with comprehensive information in many areas, including Money Markets, Foreign Exchange, and Fixed Income.

Responsibilities will include inputting OTC pricing content onto the system, constant liaising with existing pricing and research contributors, providing technical support, maintaining the data to meet market standards, and performing data quality checks on the Bloomberg System to insure pricing and research updates are accurate and consistent with the markets.

Qualifications:

- Bachelor Degree in Finance/Business or in related disciplines/or equivalent work experience
- Excellent communication and customer service skills
- Strong PC skills specifically with Excel is required
- Must be able to work in a close team environment as well as independently
- Must be organized, detail-oriented and have the ability to multitask
- Fluency in English and Hungarian is essential

In order to be successfull in this role you will be required to learn the local market conventions and be able to establish working relationships with our local clients and contributors.

Please note that this role is a 6 month fixed term contract with the possibility of an extension.

Cisco Presales & Marketing Agent (Debrecen)

Title: Cisco Presales & Marketing Agent (Debrecen)
Fizetés: Excellent
Hely: Debrecen - Hajdu-Bihar, Hungary
Idegennyelvek: Angol, Magyar
Meghirdetve: %DÁTUM%

Description:
Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

Cisco is the world's leading provider of networking equipment used to interlink networks and power the internet.

The Cisco Vision

“Cisco customers come first and an integral part of our DNA is creating long-lasting customer partnerships and working with them to identify their needs and provide solutions that support their success.

Cisco has shaped the future of the internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners and has become the worldwide leader in networking - transforming how people connect, communicate and collaborate.”

The Person
The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be required to arrange appointments for Cisco partners to meet with end user to upgrade/sell a range of Cisco products and solutions. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.

Responsibilities
• Handle inbound calls to provide information to calls on Cisco products.
• Providing support to customers and generating leads via telephone, email, chat and social media.
• Make outbound calls to end users to identify and generate lead opportunities and arrange appointments.
• Provide solutions for end users and generate meetings for partners to carry out these resolutions.
• Make outbound calls on a variety of tailored campaigns for example [Event Invitations, Profiling, New Technology Offerings]
• You will have an extended knowledge of Cisco as a corporation and all services available to customers.
• Maintain ownership until the resolution has been satisfactorily implemented.

Essential Criteria:
• Fluency in written and spoken English
• Fluency in written and spoken Hungarian
• Customer Focus – 6 months experience of delivering Customer Service
• Specialist Expertise - Minimum of 6 months outbound telephone sales experience. Willing to work toward the Cisco Sales Expert certification within first five months
• Working with Others - Ability to work well with others, within a team based environment, supporting the team in achieving highest quality standards and takes active role in building team morale.
• Planning and Organisation - Ability to multitask, plan and prioritise workload effectively.
• Effective Communication - Excellent communication skills, both verbally and written.
• Resilience - Demonstrates resilience and ability to work on own initiative
• Problem Solving - Demonstrates problem solving and troubleshooting skills
• Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets

Desirable Criteria:

• Experience in business to business sales
• Previous experience in the IT industry

Salary:
135,000 HUF per month (plus bonus). (Please note that this salary reflects the very low cost of living in Debrecen. It facilitates a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Debrecen)

Hours of work:
40 Hours per week Monday to Friday 8am-5pm
Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Training:
Training will be conducted over 1-2 weeks, Monday – Friday. It will be intensive and will consist of acquiring knowledge of how Cisco operates as a company, as well as the technical and product knowledge, required for the position. It will be a mixture of classroom, WebEx and on the job training.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

Training is ongoing as there will be new products and changes. During the training you will be receiving ‘real life’ calls in a controlled environment. This will be monitored and assessed by quality and your trainer and feedback will be given.
After probation, you will be required to take the Cisco Sales Expert course and pass this examination.

Probation Period:
There is a 3 month probationary period before confirmation of your contract status.
If absence and lateness occur during probation (includes training/nesting and first 2 months on the floor) this could impact the decision on whether you pass your probation period.

IT/IS Service Manager

Title: IT/IS Service Manager
Fizetés: Motivational salary and bonus package
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol
Meghirdetve: %DÁTUM%

Description:
Role purpose

• Accountable for delivery of IT infrastructure services for all countries in Western Europe with support of local IT Service Managers
• Standardization of processes and reporting across WE
• Escalation point (key relationship manager) for ICT infrastructural Business needs, requests, issues and escalations at local level for all functions
• Manage Business and IT/IS alignment at zone level leveraging the relationship with both internal customers and third party suppliers

Responsibilities / Key outcomes:
• Liaise with Business SPOC’s to channel business demand with regard to zone IT related products and services/standards/policies managing the implementation and/or the delivery of the appropriate tools
• Supervise the appropriate execution of all organizational and technical activities prior to an IT/IS related change implementation
• Propagate synergies and best practices across local and BU functions by fulfilling business-specific demand using standardized components and services created and maintained by IT/IS at Zonal/Global Level
• Cover all activities needed to determine and guard the level of service (SLA) wished for ICT by the Business Process Lead; this includes reporting analysis from outsourcing partners and initiation of the required improvement activities
• Overall Service Delivery Management
We require

Key requirements:
• University degree level or equal by experience, combining Information Technology and deep Business Knowledge
• Minimum of 7 years experience of Service management roles
• Experience working with off-shore IT outsourced environment
• Business process analysis and understanding
• Good knowledge and understanding Service management processes based on SLAs
• Good knowledge of Root Cause Analysis and Problem Management
• Good understanding of ICT infrastructure and related technology trends
• Knowledge of ITIL standards and methods
• Practical technical skills about workplace activities (IMAC)
• Practical technical skills about Windows Server / Active Directory management
• Willingness to travel frequently

Language skills:
• Fluent in English (speaking, reading and writing)

We offer
• Motivational salary and bonus package
• Benefits