http://www.toplanguagejobs.hu Szlovák Jobs in Hungary en-us support@toplanguagejobs.co.uk support@toplanguagejobs.co.uk PHP RSS Feed Generator Title: Slovak speaking Customer Support Specialist<br> Fizetés: competitive<br> Hely: Budapest - Pest, Hungary<br> Idegennyelvek: Angol, Szlovák<br> Meghirdetve: %DÁTUM%<br><br> Description:<br> Our multinational IT service provider client is looking for:<br /> <br /> <br /> <br /> Slovak speaking Customer Support Specialist<br /> <br /> <br /> <br /> The objective of the Technical Support Analyst is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> Tasks:<br /> <br /> - Answer contacts promptly and professionally <br /> - Provides customer assistance with routine inquiries and problems such as software, hardware and network operations <br /> - Log/Validate all contacts Call Handling Database <br /> - Manage end to end all calls logged, providing regular updates to customers on call status <br /> - Pro-actively seek support from escalation team via. <br /> - Provide support to multiple desk<br /> <br /> Requirements:<br /> <br /> - Fluent in Slovak AND in English <br /> - Strong user-level IT skills (MS Office; Windows 7, Windows XP, 2000; printer hardware, Local Area Networking) <br /> - Good communication and problem-solving skills <br /> - Customer orientated, enthusiastic <br /> - Dynamic, open personality<br /> <br /> http://www.toplanguagejobs.hu/job-967001.html Title: Slovak and German Speaking Customer Support Representative <br> Fizetés: competitive<br> Hely: Budapest - Pest, Hungary<br> Idegennyelvek: Angol, Német, Szlovák<br> Meghirdetve: %DÁTUM%<br><br> Description:<br> The objective of the Customer Support Representative is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.<br /> <br /> <br /> <br /> Tasks:<br /> • Answer contacts promptly and professionally <br /> • Provides customer assistance with routine inquiries and problems such as software, hardware and network operations <br /> • Log/Validate all contacts Call Handling Database <br /> • Manage end to end all calls logged, providing regular updates to customers on call status <br /> • May involve use of problem management database and help desk systems <br /> • Provide support to multiple desk <br /> • Attending on internal trainings<br /> Requirements:<br /> • Fluent in Slovak and German language<br /> • Medium knowledge of English language is a must for internal communication <br /> • Strong user-level IT skills<br /> • Good communication and problem-solving skills <br /> • Customer orientated<br /> • Dynamic, open personality<br /> Our offer:<br /> • Working in an international, young and dynamic team <br /> • Opportunity to develop your professional skills in a multinational company <br /> • Competitive salary and benefits<br /> • Relocation package for foreigners <br /> http://www.toplanguagejobs.hu/job-1182581.html