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Aviation Sales Trader

Title: Aviation Sales Trader
Fizetés: Competitive
Hely: Budapest - Pest, Hungary
Idegennyelvek: Holland, Francia, Német
Meghirdetve: %DÁTUM%

Description:
Our client

Our client, an international, innovative company is looking for new colleagues to join their fast growing team as an Aviation Sales Trader. The role is based in Budapest, Hungary and would involve 3-5 days of travel a month in Europe.

Tasks

Finding new and keeping contact with existing clients
Market analysis
Organizing and selling financial transactions
Maintaining and building the company's leadership in Europe
Understanding the needs of the clients
Leading and closing negotiations
Building and strengthening the brand of the company

Requirements

Fluent English
College or university degree (preferably in Economics or Finance or Engineering)
Min. 2 years of sales experience in aviation
Pro-active, dynamic personality
Independent, persistent, performance-oriented attitude

Advantages

Fluency in one or more European languages

Our offer

Long-term career opportunity at a very prestigious company
Negotiable base salary and uncapped bonus
High rewards for success
Relocation support
Continious training

Sales Trader German / Italian / Swedish

Title: Sales Trader German / Italian / Swedish
Fizetés: Competitive
Hely: Budapest - Pest, Hungary
Idegennyelvek: Német, Olasz, Svéd
Meghirdetve: %DÁTUM%

Description:
Our client

Our client, an international, innovative company is looking for new colleagues to join their fast growing team as a Sales Trader. The role is based in Budapest, Hungary and would involve 3-5 days of travel a month in Europe.

Tasks

- Finding new and keeping contact with existing clients
- Market analysis
- Organizing and selling financial transactions
- Maintaining and building the company's leadership in Europe
- Understanding the needs of the clients
- Leading and closing negotiations
- Building and strengthening the brand of the company

Requirements

- Native language knowledge one of the following languages: German/Italian/Swedish/Norwegian/Danish/Spanish
- Fluent English
- College or university degree (preferably in Economics or Finance or Engineering)
- 2-6 years of sales experience, preferably in sales of financial, energy-related or industrial products
- Pro-active, dynamic personality
- Independent, persistent, performance-oriented attitude

Our client offers:

- Long-term career opportunity at a very prestigious company
- Negotiable base salary and uncapped bonus
- High rewards for success
- Relocation support
- Continious training

Czech Speaking Customer Support Representative

Title: Czech Speaking Customer Support Representative
Fizetés: competitive
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Cseh
Meghirdetve: %DÁTUM%

Description:
Our prestigious multinational IT service provider client is looking for:

Czech Speaking Customer Support Representative
(First Level)

The objective of the Customer Support Representative is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.

Tasks:
• Answer contacts promptly and professionally
• Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
• Log/Validate all contacts Call Handling Database
• Manage end to end all calls logged, providing regular updates to customers on call status
• May involve use of problem management database and help desk systems
• Provide support to multiple desk
• Attending on internal trainings
Requirements:
• Fluent in Czech
• Medium knowledge of English language is a must for internal communication
• Good communication and problem-solving skills
• Customer orientated
• Dynamic, open personality
Our offer:
• Working in an international, young and dynamic team
• Opportunity to develop your professional skills in a multinational company
• Competitive salary and benefits

Romanian and Czech speaking Customer Support Specialist

Title: Romanian and Czech speaking Customer Support Specialist
Fizetés: competitive
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Cseh, Román
Meghirdetve: %DÁTUM%

Description:
Our multinational IT service provider client is looking for:

Romanian and Czech speaking Customer Support Specialist

The objective of the Technical Support Analyst is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.

Tasks:

- Answer contacts promptly and professionally
- Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
- Log/Validate all contacts Call Handling Database
- Manage end to end all calls logged, providing regular updates to customers on call status
- Pro-actively seek support from escalation team via.
- Provide support to multiple desk

Requirements:

- Fluent in Romanian AND in Czech AND in English
- Strong user-level IT skills (MS Office; Windows 7, Windows XP, 2000; printer hardware, Local Area Networking)
- Good communication and problem-solving skills
- Customer orientated, enthusiastic
- Dynamic, open personality

German and English speaking 2nd level Customer Support Specialist

Title: German and English speaking 2nd level Customer Support Specialist
Fizetés: competitive
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Német
Meghirdetve: %DÁTUM%

Description:
Our prestigious multinational IT service provider client is looking for:

German and English speaking 2nd level Customer Support Specialist

Tasks:

- Answer contacts promptly and professionally
- Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
- Log/Validate all contacts Call Handling Database
- Manage end to end all calls logged, providing regular updates to customers on call status
- Pro-actively seek support from escalation team via.
- May involve use of problem management database and help desk systems
- Attending on internal trainings

Requirements:

- Fluent in German
- Medium knowledge of English language
- Strong user-level IT skills (MS Office; Windows 7, Windows XP, 2000; printer hardware, Local Area Networking)
- IT college degree preferrred
- Good communication and problem-solving skills
- Customer orientated, enthusiastic

Slovak and German Speaking Customer Support Representative

Title: Slovak and German Speaking Customer Support Representative
Fizetés: competitive
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Német, Szlovák
Meghirdetve: %DÁTUM%

Description:
The objective of the Customer Support Representative is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.

Tasks:
• Answer contacts promptly and professionally
• Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
• Log/Validate all contacts Call Handling Database
• Manage end to end all calls logged, providing regular updates to customers on call status
• May involve use of problem management database and help desk systems
• Provide support to multiple desk
• Attending on internal trainings
Requirements:
• Fluent in Slovak and German language
• Medium knowledge of English language is a must for internal communication
• Strong user-level IT skills
• Good communication and problem-solving skills
• Customer orientated
• Dynamic, open personality
Our offer:
• Working in an international, young and dynamic team
• Opportunity to develop your professional skills in a multinational company
• Competitive salary and benefits
• Relocation package for foreigners

Italian speaking Customer Support Specialist

Title: Italian speaking Customer Support Specialist
Fizetés: competitive
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Olasz
Meghirdetve: %DÁTUM%

Description:
Our multinational IT service provider client is looking for:

Italian speaking Customer Support Specialist

The objective of the Technical Support Analyst is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.

Tasks:

- Answer contacts promptly and professionally
- Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
- Log/Validate all contacts Call Handling Database
- Manage end to end all calls logged, providing regular updates to customers on call status
- Pro-actively seek support from escalation team via.
- Provide support to multiple desk

Requirements:

- Fluent in Italian AND in English
- Strong user-level IT skills (MS Office; Windows 7, Windows XP, 2000; printer hardware, Local Area Networking)
- Good communication and problem-solving skills
- Customer orientated, enthusiastic
- Dynamic, open personality

Portugese Speaking Customer Support Representative

Title: Portugese Speaking Customer Support Representative
Fizetés: competitive
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Portugál
Meghirdetve: %DÁTUM%

Description:
Our prestigious multinational IT service provider client is looking for:

Portugese Speaking Customer Support Representative

(First Level)

The objective of the Customer Support Representative is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.

Tasks:

- Answer contacts promptly and professionally
- Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
- Log/Validate all contacts Call Handling Database
- Manage end to end all calls logged, providing regular updates to customers on call status
- May involve use of problem management database and help desk systems
- Provide support to multiple desk
- Attending on internal trainings

Requirements:

- Fluent in Portugese
- Strong medium knowledge of English language is a must for internal communication
- User-level IT skills
- Good communication and problem-solving skills
- Customer orientated

Russian and Ukrainian Speaking Customer Support Specialist (First Level)

Title: Russian and Ukrainian Speaking Customer Support Specialist (First Level)
Fizetés: competitiv
Hely: Hungary
Idegennyelvek: Angol, Orosz, Ukrán
Meghirdetve: %DÁTUM%

Description:
Our prestigious multinational IT service provider client is looking for:

Russian and Ukrainian Speaking Customer Support Specialist
(First Level)

The objective of the Customer Support Specialist is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.

Tasks:

• Answer contacts promptly and professionally (handle incoming e-mails and calls)
• Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
• Log/Validate all contacts Call Handling Database
• Manage end to end all calls logged, providing regular updates to customers on call status
• May involve use of problem management database and help desk systems
• Provide support to multiple desk
• Attending on internal trainings
Requirements:

• Fluent in Russian and Ukrainian language
• Strong medium knowledge of English language is a must for internal communication
• Strong user-level IT skills
• Good communication and problem-solving skills
• Customer orientated
• Dynamic, open personality
Our offer:

• Working in an international, young and dynamic team
• Opportunity to develop your professional skills in a multinational company
• Competitive market rate salary and benefits
• Relocation package for foreigners

Location:

Budapest/Hungary

Deutschprachige Kundendienstmitarbeiter/in

Title: Deutschprachige Kundendienstmitarbeiter/in
Fizetés: competitive
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Német
Meghirdetve: %DÁTUM%

Description:

Für unseren internationalen Partner in der Automobilindustrie suchen wir einen Mitarbeiter mit
fließenden Deutschkenntnissen auf die folgende Position

Deutschsprachige Kundendienstmitarbeiter in

Ihre Aufgaben:
• Täglicher Kontakt mit den Endverbrauchern und Partnern
• Lösungen von Problemen Problemlösung (Garantieanfragen, finanzielle Anrufen)
• Einkommende Anrufe, E-mailen fassen, registrieren in dem System
• Tägliche Kommunikation mit Kunden via Telefon und E-mail
• Kundenbeschwerden behandeln, lösen
• Kundenbefriedigkeit erhöhen
• Teilnehmen an Trainingen

Voraussetzungen:
• In der Nähe der Muttersprache Deutschkenntnisse sowohl in Schrift als auch wörtlich/
• Verhandlungssichere Kenntnisse in Deutsch
• Grundkenntnisse in Englisch
• Ausgeprägte Kommunikationsfähigkeit
• Kundenfreundliches und -orientiertes Auftreten
• Gute Problemlösungsfähigkeit
• Führerschein
• Sicherer Umgang mit dem PC
Vorteile:
• Erfahrung in der Automobilbranche
• Erfahrung in einem Call Center ist wünschenswert
• Interesse für die Automobilbranche
Wir bieten Ihnen:
• Möglichkeit für die tägliche Benutzung der deutschen Sprache
• Anspruchsvolle Aufgaben in einem dynamischen Team
• Freundliche und jugendliche Atmosphäre
• Weiterentwicklungsmöglichkeiten
• Kalkulierbare Arbeitszeite

Standort:
Budapest XIII

Russian and English Speaking Customer Support Representative

Title: Russian and English Speaking Customer Support Representative
Fizetés: competitive
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Orosz
Meghirdetve: %DÁTUM%

Description:
Our prestigious multinational IT service provider client is looking for:

Russian and English Speaking Customer Support Representative
(First Level)

The objective of the Customer Support Representative is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.

Tasks:
• Answer contacts promptly and professionally
• Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
• Log/Validate all contacts Call Handling Database
• Manage end to end all calls logged, providing regular updates to customers on call status
• May involve use of problem management database and help desk systems
• Provide support to multiple desk
• Attending on internal trainings
Requirements:
• Fluent in Russian and English languages
• Strong user-level IT skills
• Good communication and problem-solving skills
• Customer orientated
• Dynamic, open personality
Our offer:
• Working in an international, young and dynamic team
• Opportunity to develop your professional skills in a multinational company
• Competitive salary and benefits
• Relocation package for foreigners
Sector(s):

• Ügyfélszolgálat / Ügyfélkapcsolat
• Ügyfélszolgálat
• IT / Telekommunikáció
• IT support / Helpdesk

Location:

Budapest

Dutch Speaking Customer Support Representative

Title: Dutch Speaking Customer Support Representative
Fizetés: competitive
Hely: Pest, Hungary
Idegennyelvek: Angol, Holland
Meghirdetve: %DÁTUM%

Description:
Our prestigious multinational IT service provider client is looking for:

Dutch Speaking Customer Support Representative
(First Level)

The objective of the Customer Support Representative is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.

Tasks:
• Answer contacts promptly and professionally
• Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
• Log/Validate all contacts Call Handling Database
• Manage end to end all calls logged, providing regular updates to customers on call status
• May involve use of problem management database and help desk systems
• Provide support to multiple desk
• Attending on internal trainings
Requirements:
• Fluent in Dutch
• Medium knowledge of English language is a must for internal communication
• Strong user-level IT skills (MS Office; Windows 7, Windows XP, 2000; printer hardware, Local Area Networking)
• Good communication and problem-solving skills
• Customer orientated, enthusiastic
• Dynamic, open personality
Our offer:
• Working in an international, and dynamic team
• Opportunity to develop your professional skills
• Competitive salary
Sector(s):
• Ügyfélszolgálat / Ügyfélkapcsolat
• Ügyfélszolgálat
• IT / Telekommunikáció
• IT support / Helpdesk
Location:
Budapest

Hungarian Speaking Data Analyst - Pricing Contributions

Title: Hungarian Speaking Data Analyst - Pricing Contributions
Fizetés: Negotiable
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol, Magyar
Meghirdetve: %DÁTUM%

Description:
The Role

We are seeking articulate, highly motivated, detail oriented people to join the Content Acquisition team in Budapest. The team is responsible for the integration and maintenance of inbound pricing data and research to ensure that the information is fast, reliable, and accessible across the Bloomberg platform.

Your work will provide our customers with comprehensive information in many areas, including Money Markets, Foreign Exchange, and Fixed Income.

Responsibilities will include inputting OTC pricing content onto the system, constant liaising with existing pricing and research contributors, providing technical support, maintaining the data to meet market standards, and performing data quality checks on the Bloomberg System to insure pricing and research updates are accurate and consistent with the markets.

Qualifications:

- Bachelor Degree in Finance/Business or in related disciplines/or equivalent work experience
- Excellent communication and customer service skills
- Strong PC skills specifically with Excel is required
- Must be able to work in a close team environment as well as independently
- Must be organized, detail-oriented and have the ability to multitask
- Fluency in English and Hungarian is essential

In order to be successfull in this role you will be required to learn the local market conventions and be able to establish working relationships with our local clients and contributors.

Please note that this role is a 6 month fixed term contract with the possibility of an extension.

Customer Support Specialist - European Languages & Arabic

Title: Customer Support Specialist - European Languages & Arabic
Fizetés: monthy
Hely: Pest, Hungary
Idegennyelvek: Arab, Francia, Német
Meghirdetve: %DÁTUM%

Description:
Job Description
• Provide world class customer service and offer solutions to our guests during and after their travels
• Communicate effectively with our customers and suppliers via our primary communication channels
o Inbound / Outbound
o Chat
o Email
• Share a positive attitude with fellow colleagues, up and down the organizational chart
• Have the ability to work within a shift based working schedule
• Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors
• Be a quick learner with attention to detail
Required Skills
Hungarian nationals only
• Must be fluent in both either of these languages; German, French, Russian, Italian, Spanish, Arabic and English
• Have a willingness to learn about the travel industry
• While we prefer a candidate with a degree, it’s not a requirement. Just be a good communicator
• Must be able to type approximately 35 words per minute (German French, Russian, Italian, Spanish, Arabic and English)
• Internet savvy
• Fresh graduates are welcome
• Must be flexible to accommodate shift work, such as morning, afternoon and weekend shifts

Country Marketing Manager, Hungary - Budapest

Title: Country Marketing Manager, Hungary - Budapest
Fizetés: Excellent
Hely: Hungary
Idegennyelvek: Magyar
Meghirdetve: %DÁTUM%

Description:
Country Marketing Manager, Hungary - Budapest
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This position is based in Budapest, Hungary.
The area: Marketing
Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And, we approach marketing in a way that only Google can--breaking the rules, redefining the medium, making the user the hero, and ultimately, letting the technology speak for itself.
The role: Country Marketing Manager, Hungary
As a Marketing manager, you are a fully dedicated business leader, shaping the future of one of our many Google products. Whether you're on a consumer product (like Gmail, Search, Maps, Chrome, Android) or a business product (AdWords, AdSense, DoubleClick, Analytics), you take part in a complete marketing experience as you lead every facet of the product's journey. From determining positioning, naming, competitive analysis, feature prioritization and external communications, you help shape the voice of the product and help it grow a loyal consumer base. This means you work with a cross-functional team across sales, corporate communications, legal, webmasters, product development, engineering and more. The role enables you to shape the product development process, organize product launches from beginning to end and form future marketing strategy.
Responsibilities:

* Drive the B2B advertisers acquisition strategy and lead the team to recruit SME advertisers and drive revenue for Google.
* Plan B2C activities and run awareness, education initiatives which have a positive impact on Google's brand.
* Develop creative assets and tools and manage agencies.
* Manage the Hungarian advertisers acquisition budget to execute ROI efficient recruitment programs.
* Track and analyse marketing programs to optimise overall results and plan campaign and channel mix.

Minimum Qualifications:

* MA degree (in lieu of degree, relevant skills or equivalent experience).
* Experience in product marketing, direct marketing and marketing program management

Preferred Qualifications:

* Experience in working for or managing 3rd party agency programs.
* Understanding of the search, online advertising, or web publishing market.
* Strong interest in analysing products, customers and market dynamics and aptitude for determining the optimal way to position products in the market.
* Outstanding written and oral communication skills and strong organisational skills.
* Strong analytical skills required and proven track records in managing ROI campaigns and measurements.
* Fluency in English and Hungarian.

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Czech Speaking Sales and Marketing Agent

Title: Czech Speaking Sales and Marketing Agent
Fizetés: Competitive
Hely: Debrecen - Hajdu-Bihar, Hungary
Idegennyelvek: Cseh
Meghirdetve: %DÁTUM%

Description:
** Who is gem?

gem delivers an exceptional customer service experience through the passion of our people. We provide customer, technical, gaming and sales support across 29 different languages and work together in a challenging, vibrant and multi-lingual environment!

** What is the role?

Czech speaking Cisco Presales Agent

Cisco is the world leading supplier of Networking Equipment used to interlink networks and power the internet – see www.cisco.com for more information

This role will involve inbound and outbound calling dealing with end users and partners of Cisco. Outbound calling will be from data supplied. As well as enquiries from inbound calls, you will have requests for information in web form and “click-to-chat” format. The majority of the calls will be for end user presales. You will be involved in generating leads from end user calls to help partners set up marketing campaigns and give advice and support on Cisco products and services. Dealing with Social Media will also be part of your role.

** What are the Essential Criteria?

Candidates should...

• Be fluent in written and spoken Czech
• Have a high standard of written and spoken English
• Have a minimum of 6 months Outbound Telephone sales experience and be willing to work toward the Cisco Sales Expert Certification during the 1st three months
• Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
• Have the ability to multitask, plan and prioritise workload
• Have excellent communication skills both verbal and written
• Demonstrate resilience and ability to work on own initiative
• Demonstrate problem solving and troubleshooting skills
• Demonstrate ownership and accountability to achieve deadlines and targets

What is the Salary?

Competitive Salary

What are the hours of work?

40 Hours per week, Monday to Friday 9a.m – 6p.m

Does gem offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel Costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by gem for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation

We look forward to receiving your application soon!

Hungarian Speaking Sales and Marketing Agent

Title: Hungarian Speaking Sales and Marketing Agent
Fizetés: Excellent
Hely: Debrecen - Hajdu-Bihar, Hungary
Idegennyelvek: Magyar
Meghirdetve: %DÁTUM%

Description:
** Who is gem?

gem delivers an exceptional customer service experience through the passion of our people. We provide customer, technical, gaming and sales support across 29 different languages and work together in a challenging, vibrant and multi-lingual environment!

** What is the role?

Hungarian speaking Cisco Presales Agent

Cisco is the world leading supplier of Networking Equipment used to interlink networks and power the internet – see www.cisco.com for more information

This role will involve inbound and outbound calling dealing with end users and partners of Cisco. Outbound calling will be from data supplied. As well as enquiries from inbound calls, you will have requests for information in web form and “click-to-chat” format. The majority of the calls will be for end user presales. You will be involved in generating leads from end user calls to help partners set up marketing campaigns and give advice and support on Cisco products and services. Dealing with Social Media will also be part of your role.
** What are the Essential Criteria?

Candidates should...

• Be fluent in written and spoken Hungarian
• Be fluent in written and spoken English
• Have a minimum of 6 months Outbound Telephone sales experience or Customer Service Experience and be willing to work toward the Cisco Sales Expert Certification during the 1st three months
• Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
• Have the ability to multitask, plan and prioritise workload
• Have excellent communication skills both verbal and written
• Demonstrate resilience and ability to work on own initiative
• Demonstrate problem solving and troubleshooting skills
• Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for gem?

• Competitive salary
• gem provides a bright, modern and exciting place to work with excellent staff facilities
• The opportunity to travel to and work in Debrecen, Hungary and experience something new!
• the opportunity to improve your standard of English and work in a multi-lingual environment
• Performance Related Pay
• Eye Care Provision
• Generous Holidays

The list goes on...

What is the Salary?

Competitive Salary

What are the hours of work?

40 Hours per week, Monday to Friday 9a.m – 6p.m

Does gem offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel Costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by gem for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation

We look forward to receiving your application soon!

Cisco Presales & Marketing Agent (Debrecen)

Title: Cisco Presales & Marketing Agent (Debrecen)
Fizetés: Excellent
Hely: Debrecen - Hajdu-Bihar, Hungary
Idegennyelvek: Angol, Magyar
Meghirdetve: %DÁTUM%

Description:
Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

Cisco is the world's leading provider of networking equipment used to interlink networks and power the internet.

The Cisco Vision

“Cisco customers come first and an integral part of our DNA is creating long-lasting customer partnerships and working with them to identify their needs and provide solutions that support their success.

Cisco has shaped the future of the internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners and has become the worldwide leader in networking - transforming how people connect, communicate and collaborate.”

The Person
The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be required to arrange appointments for Cisco partners to meet with end user to upgrade/sell a range of Cisco products and solutions. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.

Responsibilities
• Handle inbound calls to provide information to calls on Cisco products.
• Providing support to customers and generating leads via telephone, email, chat and social media.
• Make outbound calls to end users to identify and generate lead opportunities and arrange appointments.
• Provide solutions for end users and generate meetings for partners to carry out these resolutions.
• Make outbound calls on a variety of tailored campaigns for example [Event Invitations, Profiling, New Technology Offerings]
• You will have an extended knowledge of Cisco as a corporation and all services available to customers.
• Maintain ownership until the resolution has been satisfactorily implemented.

Essential Criteria:
• Fluency in written and spoken English
• Fluency in written and spoken Hungarian
• Customer Focus – 6 months experience of delivering Customer Service
• Specialist Expertise - Minimum of 6 months outbound telephone sales experience. Willing to work toward the Cisco Sales Expert certification within first five months
• Working with Others - Ability to work well with others, within a team based environment, supporting the team in achieving highest quality standards and takes active role in building team morale.
• Planning and Organisation - Ability to multitask, plan and prioritise workload effectively.
• Effective Communication - Excellent communication skills, both verbally and written.
• Resilience - Demonstrates resilience and ability to work on own initiative
• Problem Solving - Demonstrates problem solving and troubleshooting skills
• Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets

Desirable Criteria:

• Experience in business to business sales
• Previous experience in the IT industry

Salary:
135,000 HUF per month (plus bonus). (Please note that this salary reflects the very low cost of living in Debrecen. It facilitates a comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Debrecen)

Hours of work:
40 Hours per week Monday to Friday 8am-5pm
Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Training:
Training will be conducted over 1-2 weeks, Monday – Friday. It will be intensive and will consist of acquiring knowledge of how Cisco operates as a company, as well as the technical and product knowledge, required for the position. It will be a mixture of classroom, WebEx and on the job training.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

Training is ongoing as there will be new products and changes. During the training you will be receiving ‘real life’ calls in a controlled environment. This will be monitored and assessed by quality and your trainer and feedback will be given.
After probation, you will be required to take the Cisco Sales Expert course and pass this examination.

Probation Period:
There is a 3 month probationary period before confirmation of your contract status.
If absence and lateness occur during probation (includes training/nesting and first 2 months on the floor) this could impact the decision on whether you pass your probation period.

Communications Manager, Hungary and Adriatics - Budapest

Title: Communications Manager, Hungary and Adriatics - Budapest
Fizetés: Excellent
Hely: Hungary
Idegennyelvek: Magyar
Meghirdetve: %DÁTUM%

Description:
Communications Manager, Hungary and Adriatics - Budapest
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This position is based in Budapest, Hungary.
The area: Global Communications and Public Affairs
It's our job to help inform and educate users, advertisers, partners and opinion leaders about the benefits of Google's products, our distinctive company culture/values, and our approach to the big public policy issues of the day. We are looking for quick-witted, entrepreneurial and intellectually curious people to join the team. To succeed here, you'll need to be able to combine creativity with organizational skills to manage numerous different projects to tight deadlines simultaneously, as well enjoy pitching to all kinds of journalists, bloggers and commentators (we find it hard too!). Things happen quickly at Google and to get stuff done here you need to be a team player - a self-starter who can work cross-functionally and isn't frightened to take risks or try out new ways of doing things.
The role: Communications Manager, Hungary and Adriatics
As a member of the Global Communications & Public Affairs team in Budapest, you will work cross- functionally to help communicate with journalists and other thought leaders in Hungary and the Adriatic region; devise specific communications materials and campaigns based on understanding of journalists' interests; engage in face-to-face meetings with commentators and other opinion formers; develop print and web-based material supporting these campaigns; and counter misinformation that might interfere with our business and ability to serve our users. We're looking for great communicators who can understand complex issues and explain them in person and also via well written, simple blog posts, FAQs, video scripts and more.
Responsibilities:

* Manage all communications activities for Google in Hungary.
* Represent Google as a company spokesperson for a wide variety of media and blogger inquiries
* Collaborate with Google engineering, product, sales, and marketing teams to create compelling communications strategies that illustrate the functionality and key benefits of our consumer and advertising products
* Develop close, productive relationships with journalists, bloggers, product reviewers and our key partners in Hungary.
* Develop written materials, including story pitches, messaging guidelines, press releases, Q&As, presentations and speeches
* Train and provide advice to company officials for press conferences, media interviews and trade presentations
* Manage a PR agency to help support day-to-day inquiries, special projects, and events.

Requirements:

* Bachelors degree or equivalent with a strong academic record.
* Professional experience in fast-paced business, media or non-profit environment, ideally in Hungary.
* Excellent communication skills ? verbal and written.
* Ability to think, plan, and execute on multiple projects simultaneously in an organized fashion.
* Demonstrated ability to work calmly and maintain good judgment in fast-paced, high-stress environments, as well as ability to escalate appropriately.
* Ability to work with colleagues in different countries and appreciate cultural differences.

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IT/IS Service Manager

Title: IT/IS Service Manager
Fizetés: Motivational salary and bonus package
Hely: Budapest - Pest, Hungary
Idegennyelvek: Angol
Meghirdetve: %DÁTUM%

Description:
Role purpose

• Accountable for delivery of IT infrastructure services for all countries in Western Europe with support of local IT Service Managers
• Standardization of processes and reporting across WE
• Escalation point (key relationship manager) for ICT infrastructural Business needs, requests, issues and escalations at local level for all functions
• Manage Business and IT/IS alignment at zone level leveraging the relationship with both internal customers and third party suppliers

Responsibilities / Key outcomes:
• Liaise with Business SPOC’s to channel business demand with regard to zone IT related products and services/standards/policies managing the implementation and/or the delivery of the appropriate tools
• Supervise the appropriate execution of all organizational and technical activities prior to an IT/IS related change implementation
• Propagate synergies and best practices across local and BU functions by fulfilling business-specific demand using standardized components and services created and maintained by IT/IS at Zonal/Global Level
• Cover all activities needed to determine and guard the level of service (SLA) wished for ICT by the Business Process Lead; this includes reporting analysis from outsourcing partners and initiation of the required improvement activities
• Overall Service Delivery Management
We require

Key requirements:
• University degree level or equal by experience, combining Information Technology and deep Business Knowledge
• Minimum of 7 years experience of Service management roles
• Experience working with off-shore IT outsourced environment
• Business process analysis and understanding
• Good knowledge and understanding Service management processes based on SLAs
• Good knowledge of Root Cause Analysis and Problem Management
• Good understanding of ICT infrastructure and related technology trends
• Knowledge of ITIL standards and methods
• Practical technical skills about workplace activities (IMAC)
• Practical technical skills about Windows Server / Active Directory management
• Willingness to travel frequently

Language skills:
• Fluent in English (speaking, reading and writing)

We offer
• Motivational salary and bonus package
• Benefits